HenckelsSolution Self-Sharpening Knife Block Set, 16 Piece
Product details
Web ID: 14720635540 reviewssorted by Newest
Almost a five
We love the knives. They are solid, sharp, and good looking. The reason for four not five stars is the block. The two knives in the bottom row (not steak knives) pocket are oversized and the items droop. Works, is functional, but given the quality and looks of the rest, it is annoying.
Customer review from HENCKELS
Rust
The blades are rusting. I have only had this set for just over a year. Not the usual Henckels standard. Also, for warranty coverage you need the original receipt, who keeps that over a year?
Customer review from HENCKELS
Response from HENCKELS
Thank you for sharing your feedback with us. We’re sorry to hear about your unsatisfactory experience, and we would like the opportunity to turn this around. Kindly reach out to our customer service team at hello@henckels.com and we will gladly look into this matter for you and determine how best we can have this resolved.
Stay away
Got this set for Christmas, I have been begging for and talking about the Henckels brand for awhile about how good they are. I lied this set is garbage sharp yes the steel is flimsy and feels cheap if they last longer then a few months I’ll be surprised don’t waste your money
Customer review from HENCKELS
Response from HENCKELS
Thank you for sharing your feedback with us. We’re truly sorry to hear that this product did not meet the Henckels quality you’re familiar with. Your input is very important to us, and we’ll use it to continue improving our products. We appreciate you taking the time to let us know, and we hope to have the chance to provide you with a better experience in the future.
Poor craftsmanship!
The faceplate that covers the block wasn’t secure! I had to clean all the dried glue off and reapply new glue. Henckels is supposed to be one of the best… not so much in my experience. Sad!
Customer review from HENCKELS
Response from HENCKELS
Thank you for sharing your feedback with us. We’re truly sorry to hear that this product did not meet the Henckels quality you’re familiar with. We’re glad to hear you were able to reattach the faceplate, however this is not something you should have had to do and we appreciate you bringing this to our attention. If you need any further assistance with your product, please don’t hesitate to reach out to our customer service team at hello@henckles.com and we’ll be happy to assist.
Get yours and experience the cut of your life
The knives are sharp and easy to sharpen without hassle. Wife loves them and my 15 year old thinks he’s a chef and cuts everything he eats now.
Customer review from HENCKELS
Very nice set
I received this set with the black/stainless base as a Christmas gift and it is very chic looking in my kitchen. Love the self sharpening knives.
Recommends this product
Customer review from HENCKELS
Christmas present disappointment
What the heck?
Great knives
Great knives! They are beautifully made!! Love them!!
Recommends this product
Customer review from HENCKELS