Product details
Web ID: 163949680 reviewssorted by Newest
Poor Quality Scale
I bought this a couple of years ago and only use it maybe twice per year. On my latest trip I was weighing my wife's back and the hook broke off from the scale. It only read 51 lbs, which 1 lb. more than the airlines require. This scale should not have broken at 51 lbs. This is a poor-quality scale. I paid more for this scale thinking that it is Samsonite and should be a quality scale, but it is not.
Customer review from samsonite.com
Response from samsonite.com
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Good portable travel weighing scale
Scale is pretty accurate. It's just hard to open the battery compartment.
Recommends this product
broken scale - poor quality
I bought this scale and the part of the hanger broke. Poor quality metal
Customer review from samsonite.com
Weight
Very helpful in airline weight rules not to be charged
Customer review from samsonite.com
Excellent product ................................
Great product, for weighing bags.................................
Recommends this product
Customer review from samsonite.com
Cannot Get Battery Compartment Open
Bought for a trip tomorrow. I cannot get the battery compartment open. Very disappointed. Will be returning it.
Customer review from samsonite.com
Response from samsonite.com
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Good
Hook can be upgraded with foldable material but still very good and easy to use
Recommends this product
Customer review from samsonite.com
Works Well; Packaging & Instructions Are Terrible
It does the job, but: 1. The plastic packaging is ridiculous. I had to get garden shears to cut it open, and then had to work around jagged edges to extract the item. 2. The instructions do not explain where the battery cover is. There is no "bottom corner" of a cylinder. If you hold it under bright light, you can see the outline of the battery cover, but when you start to remove it, it feels like it's about to break in half. Having an illustration of where the battery cover is in the instructions would be helpful, and I'm curious why Samsonite thinks a text-only instruction sheet is sufficient. Or even put the words "battery cover" on the battery cover. Now there's an idea!
Recommends this product
Customer review from samsonite.com